We understand the whole grading process can seem overwhelming, but we are here to help!
If you are still unable to find your answer, please email
support@nashcards.com
questions? We got you
we know...grading can be confusing
check out our faq
It really depends on the value of the card(s). However our most common option starts at only $20/card for Sports and TCG through PSA.
For more info on our service levels please visit nashcards.com/grade
No. We do not grade any cards here. We are an authorized bulk submitter with PSA. We do offer a review service where a professional will look over your cards and determine if they are worth sending before they are sent off for grading.
For more info on our review service please visit nashcards.com/grade/review
Yes…
To be able to provide the quickest and most competitive pricing on the market, we require customers to log their own cards. Logging your order also provides you a virtual “receipt” of your order. Our order entry process is very quick and easy and you will be guided the entire way. If your order does not have a card list or a CSV upload attached, we will charge an additional $2/card to log your order.
To create an order please visit nashcards.com/grade
No, we do not clean any cards here. In fact, we don’t pull out or touch your cards unless they are sent through the review service. Our review service includes a pre-review and wipe down of each card before sending off.
You can learn more about our review service here: nashcards.com/grade/review
This is a very complex topic but the brief answer is to do a little research.
For example: If a card sells for $10 raw and you put $20 into grading it with PSA, you want to make sure the card will now be worth at least more than $30 based off its overall condition and anticipated grade. Some cards in Gem Mint 10 condition sell for less than the grading fee.
Not sure if your cards are worth grading or which ones to send? Check out our Review service where we will help determine that for you. Please visit nashcards.com/grade/review
To continue to provide the fastest and most competitive pricing on the market, we prefer customers to log their own cards. If you do not provide a card list by logging on site or CSV upload, we will charge an additional $2/card as it takes us longer and delays orders.
No. Due to liability reasons, we do not crack out customer’s cards. We recommend searching for a video on YouTube on how to safely remove a card from a sonically sealed slab.
It depends on the service level. Please find current turnaround times below:
For current pricing, please check nashcards.com/grade
*Turnaround Times are estimates by the grading company (in business days) and are not guaranteed. These estimates are based on current volume, demand, and capacity. Times may change rapidly without notice and Day 1 starts when the company receives and checks in your order.
We ship cards to PSA every day. From the time your cards are received, they will be sent to PSA no later than 5 business days depending on the current demand.
Once our team receives your order, we’ll upload your CSV in our system and they will then be reflected in your account so you can see. If you uploaded the CSV, we have your list, it just won’t show up until we receive your cards and upload them into your order(s).
For PSA:
After you create your order on our site, it is important that your cards are mailed to us in the same order they were logged. After we receive your cards, we log them into a larger sub along with other customers’ cards. Upon completion, PSA will return the cards to us in order by certification number. We are then able to identify which customer’s cards are who’s by PSA’s certification numbers.
What is Max Insured Value?
It’s the highest compensation you can receive for a damaged or lost collectible. You must elect for insurance to be able to recoup any payment on a card received by Nashcards.
This box is found when you are logging cards that contain any additional details (i.e. Gold Refractor, Prizm Silver, Auto, Variation, Downtown, Serial #’d, etc.) or any specific attributes other than a base card. If you have a standard base card such as a 1960 Topps Mantle, you can leave that box blank.
Yes. There is no minimum value needed to submit in a specific service level. However you cannot submit cards with a max insured value greater than the MIV threshold on each service level.
Yes. You will receive an automated emails or text alerts when:
- Your grading order is created
- Nashcards receives your cards
- Nashcards sends your cards to the grading company
- The grading company receives your cards
- Your grades have “popped” and your order is complete (payment is due here)
- Non-Locals: Nashcards ships your order
- Locals: When your cards are ready for pickup.
UPDATE 2/7/25:
PSA: Please send your cards for grading in card savers. Anything else or with tape, pull tabs or screw downs etc, Nashcards charges $0.50/card.
It does not matter the brand, but we recommend the larger Card Saver 1’s. PSA will accept any card saver size or brand.
PLEASE DO NOT PLACE ANY TAPE OR STICKERS ONTO CARD SAVERS OR PENNY SLEEVES! If you do not have the card in card savers, we charge an additional $0.50/card to swap them out.
For newer, chrome-style, modern cards please make sure the card is in a sleeve first then inside the card saver. For older/vintage cards, it’s fine to place them directly into the card saver with no penny sleeve. Up to you.
You are only charged the service fee and return shipping (if applicable).
Additional fees: Price:
Review passes/kicks logged $4.00 per card
Review passes/kicks non logged $5.00 per card
Cards are not received in card savers* $0.50 per card
Cards are received in individual team bags** $0.50 per card
Card savers/top loaders are taped** $0.50 per card
Cards received in top loaders** $0.50 per card
Card list has not been added to order $2.00 per card
Return shipping insurance to you Depends on $ value of order
PSA upcharge PSA Discretion
*These fees are waived for review orders
**Cards received that are taped and/or in individual team bags severely slow down the process
If PSA deems that your DV is understated, your card receives a higher grade than anticipated, or you submitted high-dollar items into lower-dollar service levels, they reserve the right to upcharge any applicable cards to fit the appropriate service level based upon its newly graded value. This is a PSA upcharge not a Nashcards upcharge.
No. Please make sure it ships to our PO Box in Mt Juliet and not to our retail stores.
Nashcards
ATTN: (List applicable service level i.e.: PSA- Bulk)
2491 N Mt Juliet Rd
PO BOX 439
Mt Juliet TN 37121
For Grading:
Nashcards ATTN: (List applicable service level: BULK, ECONOMY or STANDARD)
2491 N Mt Juliet Rd
PO BOX 439
Mt Juliet TN 37121
For Review:
Nashcards Memphis Review
5885 Airline RD
# 1047
Arlington, TN 38002
This is up to you, but typically Signature confirmation isn’t needed as we are a PO Box. This will add at least a day for Nashcards to receive your cards, process them and send them off to PSA.
If you send us your cards and the grading company changes their prices while your cards are in transit or waiting to be logged by Nashcards, we won’t submit your order until we reach out and you are notified of the updated pricing.
Our official policy states that pricing reflected is a quote at the time of order creation. In the event of a price increase before your cards are logged to the grading company by Nashcards, you will be contacted and informed of the new pricing. If you do not wish to proceed, you are welcome to pay to have your cards shipped back to you.
You can add our review service to any service level we offer. We also offer a “Best Option” where we’ll select the best service level for you! Check out: nashcards.com/grade/review
Yes. It can take up to an additional 10 business days for your review to be completed. Turnaround time is subject to change at any time based on demand.
Please click this link below to learn more about our review service and why it might be a good option for you. Nashcards Review Service: nashcards.com/grade/review
No, not yet. This just means your cards have been graded and are in transit to Nashcards. You will receive one last email when your cards are ready for pickup in the shop.
Yes. Just make sure to let us know beforehand by emailing support@nashcards.com that you approve to have someone pick up your order so we can let our staff know.
Please bring a form of identification and your order number to pick up your cards in the shop.
No. This will severely slow down your order. We are required to remove every card that has tape and every team bag before we can submit to PSA. You can put 5-10 cards not taped in 1 team bag or can tape your entire order together, but please do not tape each card individually or put your entire order in individual team bags.
Please note: We are now charging $0.50/card that has been individually taped or team bagged.
Shipping:
When we pop your grades, the sub is in transit from the grading company. After it arrives, we need a business day or so to process the orders. You will receive an email with tracking when we ship your cards. Shipments on orders returning to customers are sent with signature required.
Pickup:
When we pop your grades, the sub is in transit from the grading company. After it arrives, we need a business day or so to process the orders. You will receive an email when your order is ready for pickup.
We offer a bulk service level for TCG (Pokemon, Yugioh, etc.) and Sports, vintage, non sports, etc. that is $20/card with a DV up to $500/ card.
you've got questions?
Order after order, our customers tell us that our customer service is what keeps them coming back.