You've Got Questions?

Check out some of our Frequently Asked Questions on the overall grading process.

No, we do not clean cards. Nashcards is focused on making the grading process as efficient as possible, and this would only cause delays in orders. We recommend examining your cards under a light and only sending in your best-conditioned cards. However, we now offer a review service for SGC cards only. See our current pricing.

No. To continue to provide the fastest and most competitive pricing out there, we need customers to log their own cards. If you do not provide a card list by logging on site or CSV upload, we must charge a $5/card as it takes us longer and delays your order.

PSA no longer gives estimates on their service levels in terms of business days. Currently PSA is using a Completed Through Date or CTD and we update it automatically from PSA. From PSA website: "A service level’s Complete Through Date is the day before the date of the oldest open order in the PSA system for that service level. The CTD is based on order entry date, which means the day the order was formally entered into the PSA system for authentication and grading." Visit PSA FAQs for more information.
SGC is providing 45-50 business days as the turnaround time. They are currently NOT seeing a backlog and may be able to offer their service even faster. Please see their video on their Instgram dated 9/8/21 for an explanation.

We mail to PSA weekly for all service levels and do the same for SGC. From the time your cards are received, they will be mailed to PSA or SGC within 5 business days. We anticipate sending orders multiple times a week as we cap all of our orders to PSA and SGC at 250 cards to keep them moving fluidly through the grading process. This means that if we receive 500 cards, we break that down into 2 orders of 250 each to send to PSA/SGC.

A few days. Once our team receives the cards, we'll upload the cards to PSA or SGC and then push them back to your account so you can see. If you uploaded the CSV, we've go your list.

For PSA:
After an order is logged on our site, it is important the cards are mailed to us in the same order they were logged. When we receive those cards, they are logged in a submission in that exact same order. PSA grades and returns the cards in that same order, so we are able to tell which card is which by its location in the received order. Furthermore, we cap our orders at approx.. 250 cards so we are able to keep similar cards in separate orders when possible to avoid any confusion.
For SGC:
If there are any duplicate cards, we'll create you a new order. SGC does NOT allow duplicate cards in their orders. By creating a secondary order for you, we'll keep your card assoicated with your name!

For all of our offered grading companies, we use PSA defintions. PSA defines “The Declared Value is your estimate of the value of the item after it has been assigned a grade by PSA.” Since we do not know the grades until they are assigned by PSA, this is just an estimate. My personal recommendation for DV is somewhere in between the raw value of the card and what the card sells for as a PSA 10, since I only try to send in cards I think will gem.

Only fill in this box for parallels (i.e. Gold Refractor, Prizm Silver, Pulsar, etc.), Variations (i.e. SP photo variation), or other attributes other than a base card. If it's a regular, base card please leave blank.

Yes, there is no minimum DV to a service level. Only cards with a DV over the allowed maximum will decline.

You will receive an automated email when:
  1. Your grading order is placed
  2. Nashcards receives your cards
  3. Grading company checks in your cards
  4. Grading company grades your cards (payment due)
  5. Nashcards ships your order to your shipping address

UPDATE 6/7/21:
For PSA: Either clean toploaders or card savers are acceptable. Anything else or with tape etc, Nashcards charges $.50/card. For SGC: All submissions need to be submitted in clean card savers. Anything else or with tape etc, Nashcards charges $.50/card. Patch cards are acceptable to be submitted in a top loader.

We use Card Saver 1 from Cardboard Gold for all of our personal submissions. PSA will accept any card saver, but we strongly suggest not using Card Saver 2, especially on modern and ultra modern cards. PLEASE NEVER PLACE ANY TAPE OR STICKERS ON CARD SAVERS OR TOPLOADERS! SGC submissions should be sent to Nashcards in card savers. Top loaders slow the process.

We only charge for the service fee and return shipping! If you do not supply the correct card saver there is an additional fee per card saver. If you do not provide a card list by logging on site or CSV upload, we must charge a $5/card as it takes us longer and delays your order. Please note that insurance for your shipment will be additional, and we will charge $1.00 per card sent in a toploader (instead of a card saver). Also, all orders are subject to an upcharge at the discretion of PSA. Please see next FAQ for more info.

If PSA deems that your DV is understated and you are therefore submitting higher-dollar items into lower-dollar service levels, they reserve the right to upcharge your order to the appropriate service level.

Nashcards ATTN: (List applicable service level: BULK, ECONOMY or STANDARD)
250 Mayfield Dr.
PO BOX 129
Smyrna TN 37167

Signature confirmation isn’t needed as we are a PO Box. This will add at least a day for Nashcards to receive your cards, process them and send them off to PSA.

If you send us your cards and the grading company changes their prices while your cards are in transit or waiting to be logged by Nashcards to the grading company we won't submit your order till we inform you of the price change. Our official policy is: Price reflected is a quote at time of card submission to Nashcards. In the event of a price increase before cards are logged to the grading company by Nashcards, Nashcards will contact customer to reflect new pricing and/or options to return cards without grading.